Welcome to Queens House. Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website https://www.queenshouse.com (referred to as “we”, “our”, or “us”).

1. Information We Collect

We may collect the following types of information:

  • Personal Information: such as your name, email address, phone number, and shipping address when you place an order or sign up.
  • Usage Data: including IP address, browser type, pages visited, time spent, and other analytical data.
  • Cookies: for functionality, performance, and analytics. You can manage cookies through your browser settings.

2. How We Use Your Information

We use the collected data to:

  • Process and fulfill orders
  • Provide customer support
  • Improve website functionality and user experience
  • Send updates, newsletters, or marketing emails (with your consent)
  • Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share it with:

  • Service providers (e.g. payment processors, delivery services)
  • Legal authorities when required to comply with the law
  • Business partners if necessary for the operation of Queens House

4. Data Security

We use appropriate security measures to protect your information. While no method is 100% secure, we strive to use commercially acceptable means to safeguard your data.

5. Your Data Rights

You have the right to:

  • Access, update, or delete your personal data
  • Withdraw consent at any time
  • File a complaint with your local data protection authority

Please contact us at E [email protected] for any requests related to your data.

6. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. We encourage you to review their privacy policies.

7. Changes to This Policy

We may update this Privacy Policy occasionally. We recommend checking this page periodically for any changes.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Queens House
Email: T +44 0938 333 290
Phone: E [email protected]
Address: A 166 London Rd St Albans AL1 1PQ